At Santa Monica Towing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or use our towing services. By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.
We collect various types of information to provide our services and improve your experience. The information we collect can be divided into two main categories: Personal Information and Non-Personal Information.
Personal information refers to data that can identify you directly or indirectly. We collect personal information when you request our services, contact us, or use certain features of our website. The personal information we collect may include:
Non-personal information refers to data that cannot be used to identify you directly. This data is collected automatically when you interact with our website. Non-personal information may include:
We use the information we collect from you for the following purposes:
The primary reason we collect personal information is to fulfill your service requests. This includes:
We collect non-personal information to enhance the functionality and performance of our website and services. This includes:
We may use your contact information to communicate with you about:
You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
We may use and disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process. We may also use your information to enforce our Terms and Conditions or protect our rights, property, or safety.
We take the security of your personal information seriously and implement a variety of measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
While we take reasonable precautions to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following circumstances:
We may share your personal information with third-party service providers who help us deliver our services. These providers may include payment processors, towing partners, or customer service platforms. These service providers are required to use your information solely for the purpose of providing services on our behalf and must comply with strict data protection standards.
We may share your information if required to do so by law or in response to a legal request, such as a subpoena or court order. We may also disclose your information if we believe such action is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
In the event that Santa Monica Towing undergoes a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that allow us to recognize you when you return to our website. The information collected through cookies helps us analyze traffic patterns, personalize content, and improve website performance.
You can control how cookies are used by adjusting your browser settings. Most browsers allow you to refuse cookies or delete them. However, please note that blocking cookies may impact the functionality of our website.
Depending on your location, you may have the following rights concerning your personal information:
To exercise your rights or if you have any concerns about how we handle your personal information, please contact us using the information provided in the "Contact Us" section below.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
Our website may contain links to third-party websites that are not operated or controlled by Santa Monica Towing. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
Santa Monica Towing reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Thank you for choosing Santa Monica Towing. We are committed to protecting your privacy and ensuring that your experience with us is secure and enjoyable.